Marker.io, BugHerd, Usersnap, and Jam collect a bug from the page. BugTrap does that job with the screenshot, the markup, the element’s HTML and CSS, the session replay, and the logs on the ticket. The prices below are from each company's public pricing page in October 2026.
Marker.io lists session replay on the Team plan at $149 a month, billed yearly. BugHerd's $50 Standard plan covers 5 members, and extra members are $8 a month. Jam's free plan caps recordings at five minutes.
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BugTrap compared with Marker.io, BugHerd, Usersnap, and Jam on price, capture, and team workflow.
Marker.io’s entry plan is $39 a month for 3 users, billed yearly. Session replay and the developer tools are on the Team plan at $149 a month, and Jira sync is on that plan too. BugTrap is $5 a month for the workspace, billed monthly. The screenshot, the markup, the session replay, the console, and the network are on that price. A visitor can file from the widget without an account.
BugTrap vs BugHerd
BugHerd’s Standard plan is $50 a month for 5 members, and extra members are $8 a month. Yearly billing lists that plan at $42 a month. It installs as a script or an extension, and a guest can file. That plan includes video feedback, plus the browser and operating system. BugTrap is $5 a month for the admins, members, and guests you invite. Each report keeps a session replay, the console, and the network.
Usersnap’s starting plan is €49 a month for 2 seats, billed monthly. It installs as a space snippet. Guests can file, and console logs are included. Session replay is not on the Starter list. BugTrap’s $5 workspace plan includes about 30 seconds of replay, the screenshot, the markup, and the network log. The people you invite are on that same price.
BugTrap vs Jam
Jam’s free plan covers 5 creators. After that, the price is $14 per creator, billed yearly. Recordings on the free plan stop at five minutes. Jam captures from a browser extension. Guest reports are not included. BugTrap’s widget is one script tag on a site you can edit, and a visitor can file without an account. The Chrome extension covers a page you are viewing. The workspace is $5 a month, with the screenshot, the markup, the replay, the console, and the network on the report.